Merchandise and Fulfillment Coordinator

Job Type: Full-Time, Non-exempt 
Job Location(s): Bellwood (with occasional travel to other sites) 
Salary: $17-19/hour 
Supervisor’s Title: Chief Operating Office

About Us:

The Frank Lloyd Wright Trust is a well-established organization that’s been around for 50 years! We consist of 45 employees and 350 volunteers who annually serve an audience of 150,000 site visitors and 1 million virtual visitors from around the world. 

We are proud to provide several services, including tours, workshops, teacher trainings, student internships, school outreach, family activities, multimedia programs, library/archive, membership programs, travel programs, and multi-channel merchandising. 

We currently have an immediate opening for a Merchandise and Fulfillment Coordinator. Start your exciting career with us today!

Work Summary:

Carry out all aspects of warehouse fulfillment including, order fulfilment, merchandise transfers, retail phone sales, phone reservations, and inventory management. Travel to all public visitation sites may be required for product transfers. Weekend and evening hours are required on occasion. Must have a valid driver’s license and reliable transportation.

Duties:

  • Receive, package and unpackage merchandise to be inventoried. 
  • Receive and ship deliveries using shipping software to include package labeling and returns. 
  • Use carts, pallet jacks, hand trucks, and other gear to move items around the warehouse.
  • Fills orders received from online orders including but not limited to pulling requested products and prepare for shipping/order processing. 
  • Performs cycle counts as needed.
  • Updates products and makes adjustments within inventory system.
  • Great attention to detail and exceptional customer service.
  • Additional general warehouse duties as assigned.
  • Must be able to lift 25lbs.

Qualifications:

  • High school diploma or equivalent preferred.
  • Excellent customer service and communication skills.
  • Experience in warehouse, retail, or other general labor with proven results preferred.
  • Shopify and Stocky experience preferred.

Benefits:

  • Health & Dental.
  • Paid Time Off.
  • Employee Assistance Program.

Environment:

Position requires frequent computer and phone use. Workplace is a smoke- and drug-free environment. Travel to off-site locations necessary. Occasional weekend and evening hours required. Workplace is smoke- and drug-free. Equal opportunity employer.

Health and Safety Requirements/Instructions:

Employees advised on OSHA standards through required signage and administrative updates compliant with federal and state law.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.